Effective as of January 2018

We at Tableside have created this privacy policy (this “Privacy Policy”) because we know that you care about how information you provide to us is used and shared.  This Privacy Policy relates to the information collection and use practices of Tableside in connection with our Website (

By using our Website, you are agreeing to the terms of this Privacy Policy and the accompanying Terms of Use [].  Capitalized terms not defined in this Privacy Policy shall have the meaning set forth in our Terms of Use.    

When you provide us with any Personal Information (as defined below), you consent to Tableside’s collection, use, disclosure, and retention of your information in accordance with this Privacy Policy and as otherwise permitted by law.

The Information We Collect

  1. Personal Information

When you contact us through the Website, you may be asked to provide us with personal information about yourself, such as your name, address, phone number, and e-mail address (collectively, the “Personal Information”). If you elect to use your WordPress user account to access and use the Website, you are authorizing Tableside to collect, store, and use, in accordance with this Privacy Policy, any and all information that you agreed that WordPress could provide to us.  Such information may including, without limitation, your first and last name, WordPress username, WordPress profile picture, unique WordPress identifier and access token, and e-mail address.  We do not collect any Personal Information from you when you use our Website unless you provide us with the Personal Information voluntarily (for example, by contacting us, registering to use the Website, submitting User Content under your WordPress account, or joining our e-mail list).   

  1. Other Information

In addition to the Personal Information, we may collect additional information regarding you and your use of our Website, your interactions with us and our advertising, as well as information regarding your computer or other devices used to access our Website (collectively, the “Other Information”).  Such Other Information may include:

a. From You.  Additional information about yourself that you voluntarily provide to us, such as your gender, birthdate, interests, favorite foods, and favorite restaurants.

b. From Your Activity.  Information that we automatically collect when you use the Website, such as (i) information about the device from which you access the Website (i.e., the type of device, the advertising identifier (“IDFA” or “AdID”), the operating system and version (for example iOS, Android or Windows), your carrier and network type (WiFi, 3G, 4G, LTE)); (ii) your IP addresses (which may consist of a static or dynamic IP address and will sometimes point to a specific identifiable computer or device); (iii) browser type and language; (iv) referring and exit pages and URLs; (v) date and time; (vi) amount of time spent on particular pages; (vii) what features of the Website you use or visit; and (viii) similar information concerning your use of the Website.   

c. From Cookies.  Information that we collect using “cookie” technology.  Cookies are small packets of data that a website stores on your computer’s hard drive so that your computer will “remember” information about your visit.  We use cookies to help us collect Other Information and to enhance your experience using the Website.  Specifically, we use cookies to authenticate users, personalize your experience when using the Website, analyze which features of the Website you use most frequently, and measure and optimize advertising and promotional effectiveness.  To do this, we may use both session cookies, which expire once you close your web browser, and persistent cookies, which stay on your computer until you delete them.  If you do not want the Website to place a cookie on your hard drive, you may be able to turn that feature off on your computer or mobile device.  Please consult your Internet browser’s documentation for information on how to do this.  However, if you decide not to accept cookies from us, the Website may not function properly.  When the Website is made available to you through Facebook and/or other third-party sites, please be aware that these other sites maintain their own policies regarding cookies and the collection and use of information.  You are responsible for reviewing those policies.

d. From Other Sources.  Information that we collect or receive from Facebook and/or other sites on which you have used the Website in accordance with their terms of use and privacy policies and applicable law.

e. Third-Party Analytics.  We use third-party analytics services (such as Google Analytics) to evaluate your use of the Website, compile reports on activity, collect demographic data, analyze performance metrics, and collect and evaluate other information relating to the Website and mobile and Internet usage.  These third parties use cookies and other technologies to help analyze and provide us the data.  By accessing and using the Website, you consent to the processing of data about you by these analytics providers in the manner and for the purposes set out in this Privacy Policy.  The information used by such analytics services is generally at the aggregate level.  To the extent any such information is at the individual level or is used for secondary marketing purposes, Canadian users may opt-out of such collection or use by sending an e-mail to or writing to us at:

ChowNow, Inc.

Attention: Tableside

12181 Bluff Creek Dr., #200

Playa Vista, CA 90094

For more information on Google Analytics, including how to opt out from certain data collection, please visit  Please be advised that if you opt out of any service, you may not be able to use the full functionality of the Website.

The Information Collected by or Through Third-Party Advertising Companies

We share Other Information about your activity in connection with your use of the Website with third parties for the purpose of tailoring, analyzing, managing, reporting, and optimizing advertising you see on the Website.  These third parties may use cookies, pixel tags (also called web beacons or clear gifs), and/or other technologies to collect such Other Information for such purposes.  Pixel tags enable us, and these third-party advertisers, to recognize a browser’s cookie when a browser visits the site on which the pixel tag is located in order to learn which advertisement brings a user to a given site.  By using the Website, you consent to this collection.

Accessing and Modifying Personal Information and Communication Preferences

You may make changes to your Personal Information and certain Other Information (collectively, “Information”), by contacting us at  In addition, you may manage your receipt of marketing and non-transactional communications by clicking on the “unsubscribe” link located on the bottom of any Tableside marketing email.  We will use commercially reasonable efforts to process such requests in a timely manner.  You should be aware, however, that it is not always possible to completely remove or modify information in our subscription databases.  In such case, we will provide you the reason why the modification or removal was not possible.

How We Use and Share the Information  

We use the Information to provide you access to and use of the Website, solicit your feedback, inform you about our products and services and those of our third-party marketing partners, to administer our rewards, referral, and promotional programs, and to improve our service to you.  Also, we may share Information as described below.

  • We may from time to time share your Information with other companies who may provide you information about the products and services they offer.  However, to the extent required by law, you will be given the opportunity to opt-out of such sharing.  
  • In an ongoing effort to better understand our users and our Website, we might analyze the Other Information in aggregate form in order to operate, maintain, manage, and improve the Website.  This aggregate information does not identify you personally.  We may share this aggregate data with our affiliates, agents, and business partners. We may also disclose aggregated user statistics in order to describe our products and services to current and prospective business partners and to other third parties for other lawful purposes.
  • We may employ other companies and individuals to perform functions on our behalf.  Examples may include providing marketing assistance, order fulfillment, billing, and customer service.  These other companies will have access to the Information only as necessary to perform their functions and to the extent permitted by law.
  • As we develop our businesses, we might sell or buy businesses or assets.  In the event of a corporate sale, merger, reorganization, sale of assets, dissolution, or similar event, the Information may be part of the transferred assets.
  • To the extent permitted by law, we may also disclose Information when required by law, court order, or other government or law enforcement authority or regulatory agency, or whenever we believe that disclosing such information is necessary or advisable, for example, to protect the rights, property, or safety of Tableside or others.  

We will take reasonable measures to require that the party receiving any of your Personal Information undertakes to: (i) retain and use such information only for the purposes set out in this Privacy Policy; (ii) not disclose your Personal Information except with your consent, as permitted by law, or as permitted by this Privacy Policy; and (iii) generally protect the privacy of your Personal Information.

How We Protect Your Information

We take commercially reasonable steps to protect the Information from loss, misuse, and unauthorized access, disclosure, alteration, or destruction.  Please understand, however, that no security system is impenetrable.  We cannot guarantee the security of our databases, nor can we guarantee that the information you supply will not be intercepted while being transmitted to and from us over the Internet. In particular, e-mail sent to or from the Website may not be secure, and you should therefore take special care in deciding what information you send to us via e-mail.  

Important Notice to Non-U.S. Residents

The Website is operated in the United States.  If you are located outside of the United States, please be aware that any information you provide to us will be transferred to the United States. We will take reasonable measures to require that the party receiving any of your Personal Information undertakes to: (i) retain and use such information only for the purposes set out in this Privacy Policy; (ii) not disclose your Personal Information except with your consent, as permitted by law, or as permitted by this Privacy Policy; and (iii) generally protect the privacy of your Personal Information.  By using the Website and/or providing us with any information, you consent to this transfer.  


We do not knowingly collect Personal Information from children under the age of 13 through the Website.  If you are under 13, please do not give us any Personal Information.  We encourage parents and legal guardians to monitor their children’s Internet usage and to help enforce our Privacy Policy by instructing their children to never provide us Personal Information without their permission.  If you have reason to believe that a child under the age of 13 has provided Personal Information to us, please contact us, and we will endeavor to delete that information from our databases.

California Residents

Under California Civil Code Section 1798.83, California residents who have an established business relationship with Tableside may choose to opt out of our sharing their Personal Information with third parties for direct marketing purposes.  If you are a California resident and (1) you wish to opt out; or (2) you wish to request certain information regarding our disclosure of your Personal Information to third parties for the direct marketing purposes, please send an e-mail to or write to us at:

ChowNow, Inc.

Attention: Tableside

12181 Bluff Creek Dr., #200

Playa Vista, CA 90094

In addition, Tableside does not monitor, recognize, or honor any opt-out or do not track mechanisms, including general web browser “Do Not Track” settings and/or signals.

External Websites

The Website may contain links to third-party websites.  Tableside has no control over the privacy practices or the content of any of our business partners, advertisers, sponsors, or other websites to which we provide links.  As such, we are not responsible for the content or the privacy policies of those third-party websites.  You should check the applicable third-party privacy policy and terms of use when visiting any other websites.

Changes to This Privacy Policy

This Privacy Policy is effective as of the date stated at the top of this Privacy Policy.  We may change this Privacy Policy from time to time, and will notify you of such changes (e.g., posting any changes on the Website, e-mailing you, or prompting you via a popup).  By accessing the Website after we notify you of such changes to this Privacy Policy, you are deemed to have accepted such changes.  Please refer back to this Privacy Policy on a regular basis.

How to Contact Us

If you have questions about this Privacy Policy, please e-mail us at or call us at 1-888-707-CHOW.